innovate

CUSTOMER EXPERIENCE

We innovate with simple and personalized omnichannel Customer Care solutions

leader

ACCM

We develop software to optimize Cisco's Contact Center platforms. What is ACCM?

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Custom Development

We develop our own software that enhances Cisco platforms.

Our Software

App suite that complements and optimizes Cisco's Collaboration platforms. It strives to enhance business management and improve customer service.

Altus Contact Center Manager

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Altus Dynamic Reports

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Altus Quality Manager

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Altus Collaboration Manager

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Success stories

MATRA

Before

Tasa de llamadas no atendidas: 20%

After

Tasa de llamadas no atendidas: 4%

Organization for tropical studies

Before

Low collaboration between investigation centers

After

Fast resolution of network issues

Clínica Bíblica Hospital

Before

Abandoned calls rate: 12%

After

Abandoned calls rate: 1.5%

Our Awards

We have been awarded by leading international companies

2012

Cisco: Collaboration Innovator

2014

Canalys: Innovation and Transformation Partner of the Year

2015

Cisco ISV Partner of the year, LATAM

2016

Cisco Solution Innovation Partner of the year, LATAM