We innovate with simple and personalized omnichannel Customer Care solutions
We develop software to optimize Cisco's Contact Center platforms.
What is ACCM?
We develop our own software that enhances Cisco platforms.
App suite that complements and optimizes Cisco's Collaboration platforms. It strives to enhance business management and improve customer service.
Tasa de llamadas no atendidas: 20%
Tasa de llamadas no atendidas: 4%
Low collaboration between investigation centers
Fast resolution of network issues
Abandoned calls rate: 12%
Abandoned calls rate: 1.5%
Canalys: Innovation and Transformation Partner of the Year
Cisco ISV Partner of the year, LATAM
Cisco Solution Innovation Partner of the year, LATAM
Cisco Digital Transformation Partner of the Year, CANSAC
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