IVR management

  • Simple self-management of the IVR
  • to improve your customer experience.

We have been awarded

  • Cisco Digital Transformation
    Partner of the Year, CANSAC 2017

Evolve

  • from interaction to experience
    with our business software

Our success story

  • We drive our business using software
  • See our success story,
    from Cisco's perspective
innovate

CUSTOMER EXPERIENCE

We innovate with simple and personalized omnichannel Customer Care solutions

leader

ACCM

We develop software to optimize Cisco's Contact Center platforms. What is ACCM?

sample101

BESPOKE DEVELOPMENT

We develop our own software that enhances Cisco platforms.

We innovate with simple and personalized omnichannel Customer Care solutions that allow companies to provide digitized experiences for their customers.

Our Software

App suite that complements and optimizes Cisco's Collaboration platforms. It strives to enhance business management and improve customer service.

Altus Contact Center Manager

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Altus Dynamic Reports

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Altus Quality Manager

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Altus Collaboration Manager

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Case studies

MATRA

Before

Abandoned calls rate: 20%

After

Abandoned calls rate: 4%

Read More

Organization for Tropical Studies

Before

Low collaboration between investigation centers

After

Fast resolution of network issues

Read More

Clínica Bíblica Hospital

Before

Abandoned calls rate: 12%

After

Abandoned calls rate: 1.5%

Read More

Our Awards

We have been awarded by leading international companies

2014

Canalys: Innovation and Transformation Partner of the Year

2015

Cisco ISV Partner of the year, LATAM

2016

Cisco Solution Innovation Partner of the year, LATAM

2017

Cisco Digital Transformation Partner of the Year, CANSAC